Accessibility Statement

Our commitment

EcoDiligence aims for conformance with the Web Content Accessibility Guidelines (WCAG) version 2.2, Level AA, on our public marketing pages, sign-up flow, ESG wizard, and public profile pages. WCAG 2.2 is backward compatible with 2.1, so this raises the target rather than moving it.

Conformance status: partially conformant. That means parts of the service do not yet fully meet the target; the gaps we know about are listed below. This statement was prepared by self-assessment, carried out by the EcoDiligence team. It has not been reviewed by an independent accessibility auditor.

What we have done

• Semantic HTML throughout: proper heading hierarchy, landmark regions (nav, main, footer), and ARIA labels where structure alone is insufficient.
• Visible focus indicators on all interactive controls; full keyboard reachability for the wizard, the navbar, and interactive cards.
• Color contrast tested against WCAG 2.2 AA targets for both light and dark backgrounds in our brand palette.
• prefers-reduced-motion respected — animations and scroll-triggered transitions are disabled when the user has set this preference at the OS level.
• A “Skip to main content” link as the first focusable element on every page (WCAG 2.4.1 Bypass Blocks).
• Form fields with explicit labels, error messages tied viaaria-describedby, and inline validation feedback.

Known limitations

We are actively working to improve accessibility, and there are areas where we know we fall short of full WCAG 2.2 AA conformance:

• The success criteria that WCAG 2.2 adds at Level AA — including 2.4.11 Focus Not Obscured, 2.5.7 Dragging Movements, 2.5.8 Target Size (Minimum), 3.2.6 Consistent Help, 3.3.7 Redundant Entry, and 3.3.8 Accessible Authentication — have not yet been audited across the wizard and dashboard. We have raised the target to 2.2 and are working through them; until that audit is done, treat those criteria as unverified rather than met.
• ESG Passport PDF exports now include document metadata, a document language, a logical source order that follows the visual reading order, and PDF viewer bookmarks for major report sections. These changes improve navigation in assistive technologies and PDF readers while we continue toward full PDF/UA conformance.
• Images in the PDF are limited to branding, customer logos, and a QR code. Equivalent nearby text identifies the document, the reporting company, and the live-profile action, so the report does not rely on those images alone.
• We review the PDF export with keyboard navigation, built-in PDF viewer outlines, and screen-reader spot checks on current desktop combinations such as NVDA with Acrobat Reader and VoiceOver with Preview.
• The current PDF generator improves structure, metadata, and navigation, but it does not yet emit a fully validated PDF/UA file with a complete PDF structure tree for every content element. Full PDF/UA validation remains in progress.
• Some chart visualizations on profile pages rely on color to distinguish categories; we are adding text labels and patterns as fallbacks.
• The AI bill parser's “review extracted data” step is dense; we are simplifying the layout for screen-reader users.

Feedback and contact

If you encounter an accessibility issue, or you would like to request content in an alternative format, please email us at accessibility@ecodiligence.com. We aim to respond within 5 business days. If you are not satisfied with our response, reply to say so and the matter is escalated to the founder, who will respond within a further 10 business days. Tell us the page, what you were trying to do, and the assistive technology you were using — that is usually enough for us to reproduce the problem.

Formal standards

This statement is informed by WCAG 2.2 (W3C Recommendation, October 2023), which is the yardstick we measure ourselves against regardless of which regime applies.

EcoDiligence is operated from Israel, where accessibility of services is governed by the Equal Rights for Persons with Disabilities Law and its service-accessibility regulations, which reference Israeli Standard 5568. Our WCAG 2.2 AA target is at or above the level that standard sets.

On the EU side: the Web Accessibility Directive (2016/2102) binds public-sector bodies, which we are not, though we use its substantive guidance as a benchmark. The European Accessibility Act (Directive 2019/882), applicable since 28 June 2025, covers certain consumer-facing services; EcoDiligence sells to businesses rather than consumers, and its microenterprise exemption for services applies to us at our present size. We track both, and we would rather meet the standard than argue about whether we have to.